supercuan Legal Notice
supercuan operates as an online gaming and sportsbook platform in jurisdictions where our service is legally permitted. We do not offer our services in locations where online wagering is prohibited by local law. This legal notice explains who we are, where we operate, and the responsibility you bear when accessing supercuan.
Our platform integrates slot tournaments (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables, sportsbook markets covering Liga 1 and Piala AFF, and esports betting. We accept deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. All deposits, withdrawals, and account activity on supercuan are governed by the legal framework of the jurisdictions where we hold our operating authority.
Service Availability and Jurisdiction
We at supercuan make our platform available only in supported jurisdictions where our operating license is valid. We serve players in Indonesia, including users in Jakarta, Surabaya, Bandung, Medan, and Semarang. If you access supercuan from a location where online gaming is prohibited, you do so without supercuan's consent and outside the scope of this notice. We reserve the right to restrict or suspend access from unsupported regions at any time.
You are responsible for local law compliance
supercuan operates where permitted by law, but users must verify that their own jurisdiction permits access and use of our platform before opening an account.
Account Eligibility and User Responsibility
To open an account on supercuan, you must be legally permitted to do so under the laws applicable to your jurisdiction. We do not knowingly onboard users from locations where our service is prohibited. During account creation, we collect identity information and verify your residential address. This verification process protects both you and supercuan by confirming that your access complies with local law. If you misrepresent your jurisdiction or provide false identifying information, we may suspend or close your account without refunding any balance.
Users are solely responsible for determining whether their jurisdiction permits online gaming generally and betting on supercuan specifically. supercuan makes no representation that our service is lawful in any jurisdiction outside our supported regions. If you choose to access supercuan from a location where it is not legally available, you assume all legal and financial risk arising from that choice. supercuan is not liable for any penalties, fines, or legal consequences you may face as a result of accessing our platform from a restricted jurisdiction.
Deposits, Withdrawals, and Financial Responsibility
When you deposit funds into your supercuan account, that money becomes your property held in trust by supercuan pending withdrawal. We process deposits through your chosen payment method—whether DANA, e-wallet, mobile banking, local payment, or bank transfer via online payment, e-wallet, mobile banking, and local payment. Once deposited, your balance is available for gaming activity across all supercuan products. All withdrawals return to your original deposit method. We do not assume responsibility for payment method errors, delays, or disputes between you and your payment provider. Any queries regarding deposit or withdrawal timing should be directed to your payment provider first; supercuan assists only if we identify a processing error on our side.
We at supercuan enforce compliance with local law uniformly and do not offer exceptions or workarounds for users in prohibited jurisdictions.
Data, Privacy, and Legal Inquiries
supercuan collects personal data during account opening, including your name, email, phone number, date of birth, and residential address. We use this data to verify your identity, process payments, and comply with anti-fraud and anti-money-laundering requirements applicable in our licensed jurisdictions. We do not sell or share your personal data with third parties for marketing purposes. Our detailed privacy practices are set out in our privacy policy, which you can access from the footer of our website. All data is held securely and accessible only to supercuan personnel with a legitimate operational need.
If you have questions about supercuan's legal status, our operating license, or our jurisdiction framework, contact our legal team at [email protected]For general support queries, contact our customer support team via the supercuan support portalWe respond to legal inquiries within five business days. If you believe supercuan is operating unlawfully in your jurisdiction, you should contact your local gaming regulator rather than supercuan directly. supercuan complies with lawful orders from relevant regulatory authorities and cooperates with investigations into any alleged violations of local law.
This legal notice was last updated during Idul Fitri 2024. We may revise this notice at any time by posting updated text on our website. Your continued use of supercuan after an update constitutes acceptance of the revised notice. We recommend reviewing this notice periodically, particularly around major holidays and regulatory changes.